PC World ISP Survey: Speed and reliability the top two priorities

May 20, 2008

India’s Best and Worst ISPs

By Soham Raninga (May 07, 2008)

PC World India asked 3,565 broadband users to rate their ISPs on connection speed, reliability and customer support. 13 Indian ISP players were rated by users over speed, reliability, support and pricing.

Key findings:

Airtel DSL

Airtel received the most favorable response in terms of speed, reliability and tech support. Almost 20 percent of the respondents were Airtel subscribers. Airtel dominated the charts with 90 percent users rating it excellent when it came to wiring, installation and activation procedure.


BSNL also offers DSL connections and has the maximum user base in India. Almost 45 percent of the home users in India are on a BSNL connection. They have the maximum reach with an impressive presence in rural India. Where other ISPs have struggled to provide access in rural areas, BSNL has stood up to the task of bringing affordable broadband to the C and D class cities. BSNL users are happy with speeds but the satisfaction levels in terms of reliability and quality of installation are just about alright. Almost 35 percent of BSNL subscribers rated the quality of installation between Average and Poor.

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IPTV news, events, trends and technology

May 13, 2008


UTStarcom Awarded Contract From United Telecoms Ltd. for Broadband Network Triple Play Solution
UTStarcom continues broadband momentum with first deployment of IPTV, GEPON and NGN solutions on a single network (May 8, 2008)

Verimatrix Enables Secure Delivery of Premium Content for IOL Netcom’s Unique On-Demand IPTV Business Model
IOL Subscribers View VCAS-Protected Content on TV and PC with ViewRight PC Player (May 5, 2008)

Vanita Kohli-Khandekar: The multiplexing of TV
Business Standard, India (May 5, 2008)

IPTV providers approach TRAI, Broadcasters charge 3-times high fee
TT Correspondent – New Delhi (Apr 30, 2008)

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Speed up your broadband connection

May 6, 2008

Six Steps to a Faster Broadband Connection


Becky Waring, PC World
Sunday, March 16, 2008

Even if you’re paying top dollar for high-speed Internet service, you may not be getting the performance you expect. Follow our guide to boost your broadband speed.

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