PC World ISP Survey: Speed and reliability the top two priorities

May 20, 2008

India’s Best and Worst ISPs

By Soham Raninga (May 07, 2008)
http://www.pcworld.in/india/features/
Communications/Indias_Best_and_Worst_ISPs/4292672/12

PC World India asked 3,565 broadband users to rate their ISPs on connection speed, reliability and customer support. 13 Indian ISP players were rated by users over speed, reliability, support and pricing.

Key findings:

Airtel DSL

Airtel received the most favorable response in terms of speed, reliability and tech support. Almost 20 percent of the respondents were Airtel subscribers. Airtel dominated the charts with 90 percent users rating it excellent when it came to wiring, installation and activation procedure.

BSNL DSL

BSNL also offers DSL connections and has the maximum user base in India. Almost 45 percent of the home users in India are on a BSNL connection. They have the maximum reach with an impressive presence in rural India. Where other ISPs have struggled to provide access in rural areas, BSNL has stood up to the task of bringing affordable broadband to the C and D class cities. BSNL users are happy with speeds but the satisfaction levels in terms of reliability and quality of installation are just about alright. Almost 35 percent of BSNL subscribers rated the quality of installation between Average and Poor.

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MTNL launches IPTV and Video Phone calls

Mar 25, 2008

Aksh Optifibre, MTNL launch IPTV in Mumbai

http://www.myiris.com/newsCentre/ /newsPopup.php
?fileR=20080321114344130&dir=2008/03/21&secID=livenews

IPTV stand alone deal is available to subscribers at Rs 1,000 as reimbursable security deposit with six months of subscription free. While, a combo-deal of IPTV and Video Phone Calling Services will come at a price of Rs 1,460 in which the subscribers will get set up box and one year of free subscription, with access to 100 channels at no additional costs.
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